Privacy Policy

Effective Date: 1 April, 2025

1. Introduction

Welcome to IndoShipRates. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you use our Shopify app.

2. Information We Collect

  • Shop Information: We collect data such as your Shopify store name, domain, and store ID.
  • User Information: This includes your name, email address, and contact details if provided.
  • Shipping Data: We process shipping-related information to calculate accurate shipping rates.
  • Usage Data: Information about how you use our app, such as logs and analytics, to improve our services.

3. How We Use Your Information

  • To provide and improve IndoShipRates.
  • To calculate shipping rates based on the provided data.
  • To respond to customer support requests.
  • To comply with legal and regulatory requirements.

4. Data Sharing and Disclosure

We do not sell or share your personal information with third parties, except:

  • Service Providers: We may share data with third-party services that help us operate the app, such as hosting providers.
  • Legal Compliance: If required by law, we may disclose your information to authorities.

5. Data Security

We implement reasonable security measures to protect your data. However, no online service is completely secure, and we encourage users to take precautions.

6. Data Retention

  • We do not store order and customer data. Order data is only used for real-time shipping cost calculations.
  • Shopify store data will be deleted within 24 hours after the application is uninstalled.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent where applicable.
  • Contact us for any privacy-related concerns.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]

Website: indoshiprates.com